Customer Service Representative

The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Customer Service Representative to join our Advantage Ford team!

The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre, and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people.

About the role:

The Customer Service Representative (CSR) ensures all service customers receive a warm reception and responds to all service phone calls in a prompt and professional manner. Confidence in completing outgoing phone calls is necessary. Strong telephone etiquette, computer, and customer service skills are also required. Candidates must be reliable team players who are committed to providing outstanding customer service. Previous dealership experience is considered an asset.

Schedule:

• Monday to Friday with rotational Saturdays

Some of the Rewards of Joining Our Team

• Employer-matched Pension Plan – helping you invest in your future.
• Corporate membership rates at YMCA and GoodLife Fitness.
• Team social events, employee appreciation initiatives, and exclusive company perks.
• Opportunities for career growth and professional development within one of Alberta’s leading automotive groups.

Our Unique Culture

Are you looking to build a rewarding career while making a positive impact in your community? At Wood Automotive Group, our people are at the heart of everything we do. For more than 40 years, we have been committed to delivering exceptional customer experiences, quality vehicles, and outstanding service throughout Alberta.

Beyond our business, we are passionate about supporting the communities where we live and work. We proudly partner with and support organizations including the SAIT Automotive Business Administration Program, KidSport, the PREP Program, The Salvation Army, the SSUBI ("Hope") Foundation, and the Rogers Charity Classic, among many others. Our commitment to community involvement reflects our belief that success is measured not only by what we achieve as a company, but also by the difference we make in the lives of others.

At Wood Automotive Group, you'll join a team that values integrity, collaboration, continuous learning, and giving back.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.