Parts & Service Advisor
The Wood Automotive Group, one of Alberta’s largest automobile retailers for 40 years, is offering an exciting opportunity for a Parts & Service Advisor to work at the satellite location, Okotoks Volkswagen!
This hybrid role will be located in Okotoks operating under the South Centre Volkswagen umbrella and will run out of the old Okotoks Ford building.
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 7 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.
About the Parts & Service Advisor role opening:
The successful candidate will be responsible for selling parts to available customers, over the counter, through the shop, or on the phone. They will also demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!
This position is rotational:
- Week 1 is 6 days on (including a Saturday) and 1 day off
- Week 2 is 4 days on and 3 days off
Responsibilities (but not limited to):
- Greeting and checking in service clients via work order write up. Including arranging shuttle drop off and pickups.
- Billing all necessary parts and sourcing parts via Volkswagen dealer network if South Centre Volkswagen main location does not hold stock.
- Client update and upsell of additional service requests
- Repair order billing and administration of handling cash and closing repair orders.
Qualifications:
- Excellent organization and interpersonal skills
- Experience in handling multiple priorities in a fast paced environment
- Valid AB driver’s license
Some of the rewards of joining our team:
- Exceptional benefits package
- Pension Plan with employer contributions – free money!
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.
Community Initiatives:
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Shaw Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.